Taxi work · licences across Poland
Timely wage payout — check it in our app
Uber, Bolt, FREENOW, Xtakometr — one settlement. Format: B2B, contract of mandate or employment. Fixed commission, payout every business Tuesday.
Timely payout every Tuesday
fixed commission
fleet car, rental
Weekly settlement
All platforms
in one settlement
Timely payout every Tuesday
fixed commission
Fixed commission
fixed commission
fleet car, rental
Every Tuesday
All platforms
in one settlement
Fixed commission
fixed commission
Partner
One statement: Uber, Bolt, FREENOW, Xtakometr
Payout on Tuesday
We close the settlement on Monday
Virtual payment terminal
BP, Circle K and Moja fuel cards with 8% cashback
Cooperation with major taxi corporations in Kraków
9 apps to choose from
Agora app included, legal street hail (taximeter) and card payment.
80 zł / 3 apps
With three apps, you know it before you start
Legal street hail — taximeter and card payment
Licences in 92 municipalities, in six regions of Poland
Translations and medical checks
Support from start to first job
Multisport Card
Driving licence
RECOGNISED IN POLAND
CATEGORY B
ORIGINAL FOR THE INTERVIEW
Residence
RESIDENCE CARD
PASSPORT
RESIDENCE LEGALISATION (SEPARATE)
Medical checks
MEDICAL
PSYCHOLOGICAL
FOR TAXI DRIVERS
Clean record
FROM POLAND
FROM COUNTRY OF ORIGIN
SWORN TRANSLATION
Driver ID
CITY OFFICE
PHOTO 3.5 × 4.5 CM
ONE BUSINESS DAY
Car and extract
REGISTRATION CERTIFICATE
THIRD-PARTY LIABILITY AND TECHNICAL INSPECTION
TAXI STAMP
How to start
From the first call to the first ride
Five steps. We handle most of the paperwork together, and the stages run in parallel, not one after another — so the start is measured in days, not weeks.
01 — Call
Phone call and describe your situation
To start, a driving licence and ID document are enough. We'll ask about your car and residence status — access to the labour market is checked separately; residence card matters are handled by the legalisation department. Fleet car or your own. We tell you right away what's missing and how long the start will take.
02 — Documents
Medical checks and driver ID
Medical and psychological checks, a clean record certificate and driver ID. We point you where to go and help arrange it at a good price — renewals too. Foreign nationals: a certificate from your home country and a sworn translation (we have translators). We handle the case through to your first job.
03 — Licence
Extract for your own car
We issue an extract from our licence for your car's registration number — your own car or one from our fleet. We hold licences in 92 municipalities across six regions: Kraków and Małopolska, Podhale, Upper Silesia, Lower Silesia with Wrocław, the Tricity with Pomerania, Warsaw with its districts. Moving from Kraków to Gdańsk or to Wrocław — the licence is already there. Your account, settlement history and contact person stay the same.
04 — Apps
We connect your accounts
We connect your accounts to the apps. Log in at app.agorapartner.pl — balance, statements and payout history in your browser.
05 — Every week
Settlement and payout
Statement on Monday, transfer on the business Tuesday. Commission: 80 zł / 3 apps (Uber, Bolt, FREENOW), 100 zł with taximeter registration. A different number — we agree it before you start.
FAQ
Questions drivers ask most often
Office and platform requirements change. Before submitting documents, check the current list with Agora support. The timeframes below are approximate — they also depend on the office and the platform.
How do I become a taxi driver?
The full set: a valid Polish driving licence; medical and psychological tests; a clean criminal record from KRK (the Polish National Criminal Register); for foreign nationals — a clean record from your country of citizenship with a sworn translation, if required; a 3.5 × 4.5 cm photo; a passport, residence card or other identity and residence document; a Polish bank account; a phone number, an e-mail address and a current selfie as the apps require. Once the set is complete, we apply for your Taxi ID (usually within one working day on Agora's side; the office's processing time depends on the municipality), then we open or transfer your accounts. You start after platform verification, signing the agreement and meeting the requirements. We file the work permit application. Own car: you also need a licence extract for that vehicle.
What is a Taxi ID?
A personal taxi driver identifier: it shows you are registered to work under a taxi licence in a given municipality. It is not a standalone passenger transport licence. Where the identifier is mandatory, you cannot drive legally without it. To get it you need, among other things, valid medical tests, a clean criminal record and the other documents from the starter list.
What is a taxi licence extract (wypis)?
A document for a specific car under Agora's licence: the vehicle is entered on the licence and can carry passengers once the other requirements are met. Usually required: a valid registration certificate with a taxi inspection; ownership of the car or the right to use it; valid OC (third-party liability) insurance; consent or a power of attorney for Agora; stamp duty, if applicable. The office usually takes up to 4 weeks. An urgent filing on Agora's side usually takes 1–3 working days, if the service is available — the office's processing time does not change. No car? Rent one from our fleet.
How long does account activation take?
After an account is opened or transferred, the platform checks your documents. Officially up to 72 hours, often faster. Uber, Bolt and FREENOW may invite you for in-person verification. Bring originals: the KRK clean record, your Polish driving licence, and your passport, residence card or ID. The visit usually takes 10–20 minutes. The account is fully active once the documents are accepted, verification (if required) is complete and the other requirements are met. Then add the car in every app and check that its status is “accepted”.
Uber: my account is inactive or I can't go online. What should I do?
In Uber Driver, open Help and ask for a status check — after in-person verification the platform sometimes needs extra time. If you can't go online, first check in-app notifications, document dates and the car's status. Next, contact Uber support; attend a visit or video call if Uber offers one; contact Agora support if the issue concerns the car, the fleet or partner documents.
Uber: I can't see the car, or need a category or cash change. What should I do?
Can't see the car: contact Agora support with your account number and the car's registration number. We will check whether the car is in Uber and linked to the fleet. Category changes or switching off cash payments also go through Agora. Adding a category depends on Uber's rules, the car, your rating and trip history. Switching off cash, where available, usually lasts 7 days — then it has to be repeated. Uber sets the conditions.
Bolt: blocked account, low acceptance or missing bonus. What should I do?
Blocked: first contact Bolt support and check the reason in the app or by e-mail. Unblocking is solely Bolt's decision — Agora can ask about the status. A 66% acceptance rate means 66% of trips accepted in the period; the consequences are shown in the app. Campaign bonuses arrive within 1–7 working days, sometimes the following week. If one is overdue, contact Bolt with screenshots. Cash and category changes go through Agora; Bolt makes the decision.
FREENOW: I can't log in or can't see the car. What should I do?
Can't log in: verification is unfinished, a document is missing or your identity isn't confirmed. Check the app and your e-mail. After the first verification the platform may ask for a selfie. Password and phone number changes go through Agora (old and new number + e-mail), then use “Nie pamiętam hasła” (Forgot password) in the app. Category changes: through Agora. Car not visible: try the registration number with a space (KK XXXX). Have your account phone number and e-mail, the registration number and a screenshot of the error ready.
How does cashback on invoices work?
For car-related purchases, ask for a VAT invoice (faktura), not a receipt, made out to Agora Logistics sp. z o.o. with the NIP number you get from the office. Hand in each month's invoices at the office by the 7th of the following month. After checking, you get 8% cashback on the total of qualifying invoices. It is usually paid in the middle of the month.
Which invoices qualify for cashback?
Invoices for running the car: fuel (petrol, diesel, LPG, EV charging); repairs and servicing; oil, brakes, inspections; parts and necessary accessories; car washes; tyres and tyre changes; fluids. Conditions: made out to Agora Logistics sp. z o.o. with the correct NIP; sale date within the settlement month; original handed in at the office by the 7th of the following month; the expense complies with the programme rules.
Can I send invoices by e-mail?
Not yet — paper only, at the Agora office. Documents for the previous month are accepted from the 1st to the 7th of the following month inclusive.
When is cashback paid? What if my invoices are late?
Usually in the middle of the month, typically with the first weekly payout after the 10th. It is calculated on the previous month's invoices that were handed in on time and checked. After the 7th, an invoice may miss the current cycle — support will check whether it can be carried over. Hand invoices in as you go, not on the last day.
Agora for businesses
Any business, in any legal form, planning extra or steady taxi work — settlements on special terms as a corporate partner.
